Passion Needs Action

Learn the Lessons

It is helpful, every now and then, to get a little bit philosophical. Last week’s look at passion was a chance to remind yourself that working through the challenges and successes of running a business is part of the fun. Or “fun”. It does not, however, stop there. Passion, to have impact, requires action. And…

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Decision Making Options – Reader Comment

Last month I shared a Reading Room post about Decision Making; it was a series of links to popular methodologies for making decisions. A reader question requested some more information on these methods in action. Ryan Williams is the president of Websuasion, an app development company, and he asked: Thanks for this breakdown, Rebecca. Our…

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The Wrong Way to Build Process – A Story

A client I worked with once told me a story from when she worked in the corporate world, early on in her career. It is a great example of a lack of process and all the problems that creates. The Story The protagonist of this story was in an administrative client facing position. She supported…

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The Right Way to Build Process

Words you will have read multiple times on this blog are: “there is no single right way, but the are many wrong ways”. Process mapping and building is no different. Below are key facts to consider when building a process to make it effective as well as malleable to environmental change. To, in other words,…

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It’s Time to Start Enjoying Business Process

I mean… what’s not to enjoy? Building a process that begins at point A, understands the arrival point B, and connects all those dots with effective steps and outcomes is actually the sort of thing I might do for fun. But then, that’s why I am in this job and my clients are in theirs,…

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The Wrong Way To Do A Resource Audit

I will often say that there is no set formula for something: there is no one correct method. There are, however, plenty of incorrect ways to do things. Resource Audits are no exception. Here are some common mistakes made when performing a resource audit. Looking only at revenue Revenue is nothing but a number. Without its…

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The Right Way To Do A Resource Audit

In last week’s post we summarized some key internal resources a business must review and audit to effectively plan and get things done. The approach discussed works best for service businesses, which is what I tend to serve. Let’s broaden the scope this week and examine what goes into a resource audit for any type…

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Why You Should Perform a Resource Audit

Your strategy may be well planned, with a list of tactics, milestones, and to dos. Or perhaps your preference is to follow opportunity as it arises and not make too many decisions upfront. In either case, how are you ensuring your time is spent on maximum productivity? Can you confirm that you are having the…

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How to Use Competencies

Let’s take this back where it all started: several weeks ago we talked about how challenging hiring can be.  Especially for small businesses: it is a high risk endeavor, which consumes a great deal of time and raises more uncertainties that it does answers. Problems arise early in the process, though they sometimes only become…

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How to Choose Your Competencies

Using these two groups of competencies helps to list out specific traits. There is nothing on those lists that an employer would not want in his or her workforce. But choices must be made, so how do you choose the competencies for your team? Bringing it all together What can be taught, what must be…

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