How are you hiring?

You have a role; now it’s time to fill it.  Use the work you did to know why you are hiring and who you are hiring to improve how you are hiring.  Hiring skills How important is skill expertise in hiring?  It turns out: not very.  Skill expertise is not to be ignored, of course,…

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Who are you hiring?

You have described the problem you are solving and used that to decide what role you need to hire.  Let’s now transition to “who” you have to hire.  And yes, I did say transition. It’s a journey, not a step.  Hiring for impact Answer one question before making further decisions: Which roles have the biggest…

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Why are you hiring?

Why did you hire your last employee?  When asking business owners why they are hiring, their answers are usually a version of the following: they have gotten too busy, there is too much to do in their business, their client base has grown, they feel it is time to bring on a [insert job title:…

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Your employees don’t know what to do

Job titles are great for algorithms in job search sites; job roles are better for managing your business.  Following my March article explaining this difference, I received some great feedback from people writing roles for their own business.  The next step is to instruct your team. Does everybody know what they should be doing? It’s…

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Every business has a business culture: what is yours?

Business culture is not optional.  Like gravity or photosynthesis, whether or not you acknowledge it, it is there.  The question is never: do we have a company culture; the question is always: do we have a good company culture or a damaging company culture? And if it’s going to happen anyway, you may as well…

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Why are you managing your business?

This blog talks about business management. Indeed my whole business is about the craft of business management.  And if the business is the idea, management is what turns the idea into action.  But what are you managing, exactly? How do you manage an “idea” into a “reality”? The best way to answer this question is…

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Write job roles, not job titles

What has to happen in your business? This is an easy one.  Sales, marketing, human resources, finance, and let’s add legal and customer service. To begin with, anyway.  Here’s the catch: imagine you hire a new marketing employee. And you tell this person to “do marketing”.  What are they doing all day? Is it what…

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How to check in with your employees

You want employees who are happy to work in your business.  You want to know that they look forward to coming to work, enjoy what they do all day long, and value your role as their boss and mentor.  We have already talked about the importance of “checking in” with your employees, to find out…

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Virtual Meeting Etiquette: update to my course

My online course on how to run better company meetings has been receiving regular updates in the COVID19 generation. The latest is a lesson and worksheet on the proper etiquette for virtual team meetings. As managers you want to ensure your meetings are just as effective remotely as they are in person. See a preview…

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Be the person you want your employees to be

Leading by example.  We all think we do it. But few people take deliberate steps to ensure this is true.  The best descriptions of how to “lead by example” are the ones that create visuals: Model the behavior you want to see Create a picture of what is possible.  Leading by example isn’t about what…

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