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Nobody starts a business with complexity as their goal. Yet, over time, complexity always seems to creep in.  Why?  Because running a business means making barrels of decisions every single day—and decisions are complex. Decision making is hard As human beings, we make an estimated 36,000 decisions a day.  If that number feels impossible, just…

The most important question a business can ask itself is: What should we do next? In any workflow, not just end-of-year reviews and lessons learned analyses. From failure to focus There is a challenge to working on lessons learned.  That challenge is negativity.  When all you talk about is problems and mistakes, you end up…

Every year a business writes its own story—full of wins, surprises, and lessons.  The secret to a stronger sequel?  Knowing exactly what worked well and what to improve. Lessons Learned This is the time to capture the lessons that will set you up for a stronger new year.  Perform an after action review on the…

Our focus this month is on lessons learned.The first step in learning a lesson is studying the material. Enter: After Action Reviews.  After action reviews An after action review is like a “what just happened?” replay button. It allows you to review a project by reliving the victories and freeze-framing the oops moments.  An AAR…

It’s November! And that means… spending the whole month not believing it’s November.  That, and starting to review your business year.  It’s time to look at what happened in your business and what it means for next year. This important exercise is a Lessons Learned analysis.  What is “Lessons Learned” The lesson learned concept is…

You’ve set the goals for the quarter. Now comes the real work.  Because let’s be honest: businesses don’t hit targets, people do.  Getting your team’s buy-in isn’t optional. It’s the secret to getting things done. Buy-In is more than a memo Getting buy-in isn’t just about announcing a new goal at the Monday meeting or…