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Control your business with a strong value proposition and business process.

Ask 12 Italian grandmothers for their tomato sauce recipe, and you will get thirteen different answers. They will all use tomatoes, olive oil, basil… but the quantities will vary, as will the one special ingredient everyone has. 

Every business has to have a loyal clients, dedicated employees, and business goals, but the specific recipe is unique to each entity. I examine each business to discover what their special, unique recipe is, and build a plan for all those separate ingredients to function well together, so business owners can focus on what they do best: their craft.

Dedicated Employees

Decicated Employees

Are you hiring people for the long term?

Loyal Customers

Loyal Customers

Do your customers know what makes you special?

Business Goals

Business Goals

Are you focusing on what you can control?

Business Management

Business Management

What is keeping you up at night?

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Follow my thoughts on all aspects of business I cover: competition, product, revenue, leadership and innovation.

Latest Posts...

Yes: Your Clients Know What They Want

It is a common refrain:  “My clients come to me without knowing what they want. But I listen and learn and then I can guide them.” There are two sentences there, and only one of them is correct.  What clients want When I come across a client expressing this sentiment I always pause for a…
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How to always learn from failure

It is a common trope that failure is a lesson. The question is: are we learning it? In school, we had lesson plans, curricula, lectures, and homework. To truly learn our lessons from failure – or mistakes, or problems, or imperfections – we need a lesson plan.  When you find that something has gone wrong…
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A Conversation about Planning for Business Disruptions

Join Tanya Osensky of Osensky Law and yours truly on Jul 29, 2020 11:30 AM Eastern, for a discussion about never again being disrupted by business disruption. We are living through one of the greatest examples of business disruption. This has forced many business owners to ask themselves: what if I, or a key employee,…
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