Posts Tagged ‘company culture’
Are you building a culture of innovation in the workplace? 🔣(4/6)
I want all my clients to be great managers. All my clients want to be great managers. And that means that they know the difference between managing and micromanaging. In short: It’s not about being hands-off, but rather finding that sweet spot where your team feels supported, yet challenged to push the boundaries. The boundaries…
Read MoreWinning over investors: how to prove you are the best person to run your business 🙂 (6/6)
The last section Forbes wants you to add to your investor presentation is the “who” section: the explanation of who is going to bring this great idea to fruition. And although it is at the end, this section can make or break your presentation. See, investors are investing in two things: And the real deal-breaker…
Read MoreThe easiest way to be better than the competition is to be different🦾 (1/4)
You will never be the only business offering what you offer. You will always have competition. Some of your competition will look and sound a lot like you. Some won’t. But they will exist and they will try to attract your clients. What should you do? Be better? But better than what? And according to…
Read MoreHire the right customer experience team 🥇 (5/6)
Every area of your business needs the right people in the right seats. And the right people for your customer experience team can make or break the business. When clients work with happy employees and when they feel taken care of, they will be happy to do, and continue doing, business with you. So far…
Read MoreWould you recommend working for you?
Even better: would you want to work for you? I want you to be very careful when you answer this question, and make sure you are thinking of your business as it really is, not as you want it to be. Your employees work in the reality that exists today, tomorrow, and every day. Not…
Read MoreDoes everybody know your mission statement?
If I ask ten of your employees what your mission statement is, how many different answers will I receive? And how different will they be from your answer? Use your mission statement Your mission statement is a tool. Use it. I am aware that many people see it as a form of PR, a “nice…
Read MoreAre you living by your guiding principles?
Leading by example is one of the main points of leadership. You may have noticed: it’s in the word. To get the behavior you want from your employees is to be the person you want them to be. They can see you We don’t live in an episode of Big Brother, but we are being…
Read MoreThe most important line in your job descriptions
There’s one sentence in your job description that matters the most. If you were only allowed to share one line from your job description, this would be the line to share. It’s the line that tells people what to do. And it goes like this: “The purpose of this role is…” A job adds value…
Read MoreInnovation happens when you think inside the box: start with the everyday
Innovation happens when you are good at something you do… and then you do it a little bit better. Innovation matters because it ensures that you are always doing things in the best possible way. “Innovation is about tweaking systems that are already faring well”, according to Business News Daily. It’s the little changes you…
Read MoreThe 4 stages of a new hire (but only use 3)
Congratulations: you hired someone new! And of course, they are the right person. Probably. Almost definitely. But, still, we need to have a conversation. New hire journey First of all: of course you do. It will take everyone time to learn the job, the business, the culture, and even what to do when the coffee…
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