Remarkable Communication: Use Consistency For Eye-Opening Clarity

In a recent study, a major retailer wanted to increase sales across all its locations. Researchers split employees into two groups: Group A was promised five percent of any revenue increase each month. Group B was promised biweekly performance reviews.  The results?  Group A’s sales didn’t budge, while Group B saw a seven percent jump…

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Focus Your Hiring To Combine Culture And Capability

*Upon request, this month I will give you one worksheet and walk you through how to use it over the following weeks Two sets of guiding principles: one for the company, one for the role.  But how do you make them the same, yet different?  They serve different purposes, and describe different things. What are…

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