Learn the Lessons

Here is an excerpt from written notes I sent a client (shared, of course, with permission).  “As we refocus on growth, I am working to get a list of KPIs we need to track. What are the numbers that will show our growth?” My response Don’t start with the KPIs: start with the roles. Think…

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I would never write about what a thing is not, without clarifying what the thing is. Meetings are where information goes to grow.  Bringing two or more minds together is about producing a new idea that one mind on its own would not be able to create.  At the end of every meeting, each participant…

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When I write about your team and employees, I talk about them as one of your greatest assets, and I focus on how to set them up for success. But that is not always how it goes, and I recently had a question from a concerned client asking what to do when an employee just,…

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It makes me flinch a little every time: somebody powers up a computer, opens their calendar and suddenly its notification chaos. There are overlapping commitments, at least seven different colors for different event types, and event titles that say little or nothing… “meet with Pete”, … “Design”, … And yet: those are the people who…

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There is plenty of talk about management versus leadership, often pitting the two in opposition to one another. Generally the contrast is based on a leader being focused on inspiration, and a manager being focused on activities. I agree with these assessments, but I also believe both are necessary in a well-run company. Leaders and…

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Originally posted in an economics blog to which I occasionally contributed; the entertaining yet now defunct Bringing Sexy Back To Economics.  The whole point of Italian food is that it is simple. The ingredients should be easy to find, instructions loosely followed and the result a rich but straightforward flavour, which will vary slightly from…

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