How to hire all the worst people

Only hire people you’d want to go out and have a drink with.  Only hire people you wouldn’t spend time with when you’re not at work.  Always hire the smartest guy in the room.  Never hire the guy who has all the answers.  Hire people just like you.  Hire people nothing like you.  All of…

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Why your business doesn’t “run itself”

Because it is not alive.  Your business isn’t even a real thing. It’s just an idea.  Once people act on that idea and start doing the work, it moves from idea to business. It becomes a “thing”. A business needs people There are many articles written about how to create a business that runs itself. …

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Do your employees understand what you are saying?

Businesses spend time and resources learning how to speak to clients.  You do this through your copywriters, website designers, and messaging experts, all to make sure that your message is truly connecting.  Now look inward: are you also connecting with your employees? Are they hearing the things you truly want them to hear? The good…

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You only need two things to meet your goals ✌️

Motivation and support.  When you have the motivation to do the thing, and the support to get it done, you have the perfect formula.  Motivation means willingness, but it is more than that. Motivation is also the excitement of doing the thing, it means looking forward to it and being a reliable party.  Support means…

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How to be a good leader: (hint: know when you should follow 😉)

One way in which people demonstrate leadership is by knowing when to be followers.  This was a lesson I picked up recently from listening to the McKay Interview podcast episode with Dr. Cynthia Cherrey and Professor Mike Hardy.   (If you want to both feel and be smarter, spend some time with The McKay Interview).  A…

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The risks of bad management

Last week we established that management is happening in your business right now, tomorrow, and every day, whether you acknowledge it or not.  This also means that somebody is managing the business, whether they acknowledge it or not.  And that someone is probably you.  But what happens when you don’t acknowledge it? Does any of…

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The quick & easy definition of management

And does a business really need it? “Management” and “managers”? Yes and no.  A business can choose to ignore the word and all its derivations. But the truth is that “management” is happening anyway, whether intentional or not. So you may as well make it good.  What does it mean The problem with asking questions…

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How to be specific and not too specific at the same time

Tell your employees exactly what is expected of them.  But don’t tell them what to do.  A client recently asked me how to balance these two instructions.  We were building role descriptions and she wanted to know how to be specific enough that people knew what to do but also open enough that she wasn’t…

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The quick and easy solution to business problems

She had a crack in her windshield. She decided she would go to the repair shop to have it looked at, but of course not today, she was too busy today. And not tomorrow, because what if they hold on to the car for hours and she needs it. At some point, when the opportunity…

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How to make your business pass the So What test?

New year, new you, new resolutions, new goals.  But all in the service of what, exactly? As you start the new year – or any new day – make sure you know why you do the things you do and why others should take interest.  Make sure your business passes the so what test. What…

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