The Right Way to Build Process

Words you will have read multiple times on this blog are: “there is no single right way, but the are many wrong ways”. Process mapping and building is no different. Below are key facts to consider when building a process to make it effective as well as malleable to environmental change. To, in other words,…

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It’s Time to Start Enjoying Business Process

I mean… what’s not to enjoy? Building a process that begins at point A, understands the arrival point B, and connects all those dots with effective steps and outcomes is actually the sort of thing I might do for fun. But then, that’s why I am in this job and my clients are in theirs,…

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The Wrong Way To Do A Resource Audit

I will often say that there is no set formula for something: there is no one correct method. There are, however, plenty of incorrect ways to do things. Resource Audits are no exception. Here are some common mistakes made when performing a resource audit. Looking only at revenue Revenue is nothing but a number. Without its…

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The Right Way To Do A Resource Audit

In last week’s post we summarized some key internal resources a business must review and audit to effectively plan and get things done. The approach discussed works best for service businesses, which is what I tend to serve. Let’s broaden the scope this week and examine what goes into a resource audit for any type…

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Why You Should Perform a Resource Audit

Your strategy may be well planned, with a list of tactics, milestones, and to dos. Or perhaps your preference is to follow opportunity as it arises and not make too many decisions upfront. In either case, how are you ensuring your time is spent on maximum productivity? Can you confirm that you are having the…

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How to Use Competencies

Let’s take this back where it all started: several weeks ago we talked about how challenging hiring can be.  Especially for small businesses: it is a high risk endeavor, which consumes a great deal of time and raises more uncertainties that it does answers. Problems arise early in the process, though they sometimes only become…

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How to Choose Your Competencies

Using these two groups of competencies helps to list out specific traits. There is nothing on those lists that an employer would not want in his or her workforce. But choices must be made, so how do you choose the competencies for your team? Bringing it all together What can be taught, what must be…

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Back to Hiring For Competence

I first introduced my view on Competencies in December. In the post I differentiate between what can be taught and what has to be innate, and it remains relevant to the current theme of this blog. See the full post here: Hiring for Competence.

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Examples of Professional Competencies

Photo by Alice Achterhof on Unsplash

Professional Competencies are about getting the work done. If Basic Competencies spoke to soft skills, then Professional Competencies point to a person’s effectiveness in the day to day tasks of the job. As mentioned, these are not about a specific technical skill, rather the universal abilities to, well, get things done. The categories of Professional…

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Training versus Coaching

Training and Coaching are two words often used interchangeably. Most companies have some form of training, and a consequence of the confusion between these two terms, is that they do not also add a form of coaching, thinking it is all already done. Let’s start with definitions. What is the difference? Training is, in essence,…

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