Operational efficiency: an essential to grow your business

Business growth is what we’re talking about, but to achieve growth, you must scale your business.  Growing your business means adding parts. More clients, more employees, more desks, more anything. Scaling your business means that your revenue increases, but your resources stay about the same.  For more on that see my post Why scaling is…

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Productivity & Profit: why delegating is good for your business

Delegating. It sounds so simple.  You’re too busy, you ask somebody else to do some of the work you are doing, and now you are less busy and everything is getting done.  But delegation is much more than that.  Delegation is business management: it is an important part of business decision-making and is necessary for…

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How does everybody spend their time?

“I want all my employees to be in the office to Build better camaraderie Brainstorm more Make sure I know what they are doing“ If you’re in point three, where your employees work doesn’t matter. You still don’t know what they are doing.  What are people doing? It’s unlikely that you spend all day standing…

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Are you living by your guiding principles?

Leading by example is one of the main points of leadership.  You may have noticed: it’s in the word.  To get the behavior you want from your employees is to be the person you want them to be.  They can see you We don’t live in an episode of Big Brother, but we are being…

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Are you achieving all of your goals on time?

The next question is: does it matter? What’s most important to you when it comes to achieving your goals? Meeting a deadline Checking a “completed” box Creating new value in your business You probably know where I am going with this: goals aren’t about dates and times.  Goals add value to your business.  What has…

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Why you should stop having performance reviews

The annual performance review.  Every employee’s favorite moment of their favorite day. They prepare for it, they celebrate it, they wait all year or all quarter for this fun, exciting, stimulating moment— Clearly: I am joking.  Nobody likes performance reviews, neither employees nor employers.  So let’s stop doing them.  Let’s have Stay Interviews instead.  What…

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The most important line in your job descriptions

There’s one sentence in your job description that matters the most.  If you were only allowed to share one line from your job description, this would be the line to share.  It’s the line that tells people what to do. And it goes like this: “The purpose of this role is…” A job adds value…

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The 4 stages of a new hire (but only use 3)

Congratulations: you hired someone new!  And of course, they are the right person. Probably. Almost definitely. But, still, we need to have a conversation.  New hire journey First of all: of course you do. It will take everyone time to learn the job, the business, the culture, and even what to do when the coffee…

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