What you now know about… Everything 😀

Your business does not exist in isolation.  You now know some of the most common service providers you’ll work with in your business. Most importantly, you know that working with any service provider always comes down to one thing: That one thing.  Know one thing Your business service provider wants to know one thing: what…

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What you don’t know about… Employee Morale 😤

“How do I know what my employees are doing all day?” Step 1: good KPIs. Instead of tracking their desk time, track their results. But productivity isn’t the only consideration here.  Employee engagement and happiness can be reflected in how they spend their time at work. I spoke to Tess Gamble, founder of the concierge…

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What you don’t know about… Hiring Risks 🤪

Hiring employees.  It’s risky business. It’s also necessary. Knowing the risks of hiring makes you less likely to run into them. This is why I spoke with Charlotte Merritt. Charlotte works at Insperity and her mission is to reduce employee turnover.  “​​Each time you hire – whether to backfill or grow, you are opening yourself…

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Why you want to write an annual plan 👉 (1/5)

You want to start work in January knowing what your business will look like in December. And you want everybody who works for you and with you to know it too.  It’s easier to plan your actions and strategies if you know where you want to go. Annual planning is a thought process. It involves…

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The formula for creative employees: Set them free ⏯️ (5/6)

The wrong formula: work – eat – sleep – repeat.  The right formula: work – play – entertain – learn – eat – sleep – repeat and not in this order.  As explained by Leah Marone, mental wellness consultant and psychotherapist: Taking time away from work does not just serve as a reset, it also…

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Celebrate success: measure, plan, recognize good work 🍾  (6/6)

Don’t forget this step, in any part of your business.  A powerful way to ensure more good work is to recognize what’s working, celebrate good results, and give the team the spotlight. Make sure everyone in the business knows when good work is happening.  Measure customer satisfaction First and foremost. It is up to your…

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Small Business and Cash Flow Issues in 2023

I present part 3 of 3 key business skills: Finance, written by Corbin Cook, Virtual CFO & Exit Plan Advisor. Small businesses can often struggle with cash flow issues.  Managing both the incoming and outgoing funds is an important task that must be done carefully in order for business owners to remain profitable. Cash flow…

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