How to stay busy without losing your mind

A client recently told me that his favorite thing about working with me was the accountability it gave him. We created a new management plan, rolled it out to his employees, and then structured his management meetings.  While he enjoyed all this work, the knowledge of upcoming meetings with me, and knowing that the work…

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Why you should stop trying to be better

It’s a little bit like trying to be perfect. Trying to be better does not add value.  But wait: doesn’t better mean an improvement? Wouldn’t that automatically add value?  Yes and no.  Better is comparative to a previous version or an outside influence. Value is, remains, will always be, about the client.  Better and best…

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The quick & easy definition of management

And does a business really need it? “Management” and “managers”? Yes and no.  A business can choose to ignore the word and all its derivations. But the truth is that “management” is happening anyway, whether intentional or not. So you may as well make it good.  What does it mean The problem with asking questions…

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The things in your business that you can’t control

In business, you have to focus on the things you can control.  Things like knowing how to pass the so what test, and creating systems for your three business pillars.  In part because your business will always be open to things that you can’t control.  Those sudden surprises, whether good or bad.  External surprises There…

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How to make your business pass the So What test?

New year, new you, new resolutions, new goals.  But all in the service of what, exactly? As you start the new year – or any new day – make sure you know why you do the things you do and why others should take interest.  Make sure your business passes the so what test. What…

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The two things that need to change

The new calendar year is around the corner. For many business owners, this means new plans, new goals, and new strategies. It means change.  But change is not a light switch you turn on the morning of Jan 1.  Change is a process.  How does change happen Change is hard. People are used to doing…

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How To Be (and not be) Innovative in Business

Your clients like what you offer. And you want to keep it that way.  But then, suddenly, your competitor metaphorically drives by in a shiny new vehicle with apps and features you had never considered. And now you also want that metaphorical new car.  How not to be innovative So you start developing your product…

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Where do you get your best ideas?

A global pandemic is a rare and unusual form of disruption.  Although the whole point is that we never see it coming. Disruption comes from unexpected places, and even hindsight is often short-sighted on learning its lessons. Let’s walk through three lessons from three highly disruptive episodes of recent business generations.  Disruption story one: Uber…

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How to plan to be spontaneous

“The last thing I want for my business is a plan or a process. I need my people to be spontaneous and adaptable”.  This is an actual quote from a business owner who is terrified of turning his employees into automatons.  His fear is valid: at what point is too much instruction removing any capability…

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When will your next competitor arrive?

The way other companies compete with you isn’t always about you.  We have already considered replacement competitors, generic competitors, and budget competitors.  What about your direct competitors? And in particular: the new ones that will show up just around the corner? How difficult is it to start your company? Barriers to entry What does the…

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