Posts Tagged ‘change management’
Keep Your Clients in the Loop: A Communication Toolkit. (The Worksheet)
Olaf: Who’s the funky-looking donkey over there? Anna: That’s Sven. Olaf: Uh-huh, and who’s the reindeer? Anna: Sven. [source] Don’t end up calling your clients by their pets’ names. Communicate clearly to avoid misunderstandings. Especially when it comes to change. Let them know what Let your clients know if your business is changing. And let…
Read MoreEmpower Your Employees To Change: Change Communication Checklist. (The Worksheet)
The premise of the movie Frozen is to end a perpetual winter. Nobody is more excited about this than Olaf the snowman, who dreams of experiencing summer and sings a song of joy as others stand around whispering, “Somebody ought to tell him.”. Don’t make your employees a live-action Olaf. Do they understand what? Businesses…
Read MoreStart With The End Goal: Is Change Worth It for Your Small Business? (The Worksheet)
Should you update your Mission Statement? “Yeah. Why?” Should you create a new role in your business? “Yeah. Why?” Should you develop a new product? “Yeah. Why?” I must thank my niece for introducing me to a favorite fictional character and unaware business guru: Olaf from Frozen. (Yes: he is a snowman. And a cartoon). …
Read MoreBeyond Instructions: Delegating Responsibilities, Not Just Tasks. (The Worksheet)
When you need a diced bell pepper, what matters is that you have a diced bell pepper, not how it was chopped. Getting things done in your business is not that different. What matters in your business is getting results while respecting your principles. Those are the boundaries. Within those boundaries, there is space to…
Read MoreDelegate, Automate, Outsource: Choosing the Best Path for Your Workload. (The Worksheet)
Here is an example of how not to delegate work: Delegate somewhere, somehow You completed an exercise last week to get comfortable with delegating. Now, it is time to choose what gets delegated. And automated. And outsourced. Delegate more, do less Because those are your options when you decide to delegate. You can delegate: hand…
Read MoreFrom Strengths to Strategies: Differentiate Your Goals. (The Worksheet)
There is a reason teachers don’t want us to copy in school. It’s not just so that we learn the material. It is also so that we learn not to copy. Because so much in life is better when it is our own. One such point: business goals. Your business goals can’t be based on…
Read MoreSharing is caring: how to present your annual plan to the whole company (4/5) 🤝
We are talking about writing goals for your business. But you don’t have to. You could also make it up as you go along. You could choose not to write any goals, not to build a plan for the year, and wake up each day seeing which way the wind carries you. You could. It…
Read MoreHow to write goals that matter… and that work (3/5) 👆
Last week you worked on the three questions you have to answer to write proper annual goals. But our work here is not done yet. Answering the questions is half the exercise. Now we have to structure those answers so they become more than ideas and hopes. They have to make a plan. Goals that…
Read MoreWhy you want to write an annual plan 👉 (1/5)
You want to start work in January knowing what your business will look like in December. And you want everybody who works for you and with you to know it too. It’s easier to plan your actions and strategies if you know where you want to go. Annual planning is a thought process. It involves…
Read More5 Easy Peasy Ways to Let Your Clients Teach You Something New ↔️ (3/6)
There is another important way to keep your business innovative. It is a single, simple thing to keep in mind. And it is not about you at all. It is: always be looking for ways to make your clients’ lives easier. Simple, yes, but not always easy. Here are a few tricks you can use…
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