We all want to be effective, and we all want to be efficient. Too often, these two qualities do not play well together.  To be more efficient, businesses cut resources and steps. Then, struggling to achieve results (i.e. seeing their effectiveness decrease), they throw money or time at the quickest fix available.  It is the…

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After my recent series on internal business meetings, a reader asked me for advice on running a first, team-wide meeting.  This reader has a growing business and decided to start team-wide meetings from the new year, and his question is, quite simply: “Where do I start? How should I run my first and subsequent team…

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Photo by Alice Achterhof on Unsplash

What are meetings? Meetings are about multiple people contributing to an idea, a question, or a decision.  Once you have determined your meeting topic and structure, you get everyone to the table… and then what? How do you make sure the conversation stays on topic, and that everybody is able to share new ideas? Enter:…

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Meetings: you can’t live with them, you can’t live without them, and you can barely live through most of them.  It saddens me that meetings have such a bad reputation these days, because they should be one of your most effective business tools. But meetings have been abused and overused for so long.  There has…

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Every business runs into this: the need to increase capacity without increasing resources. Eventually, any successful business will get so busy with clients that it will not have enough time or people to accept new projects. What can we do? Simply turning the business away is not an option. We want to be continuously growing,…

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 It is said that the more you learn, the less you know.  What is really happening is that the more we learn, the more we realize we have to learn.  Which is why every major project, initiative, client, and more deserves to end with a “Lessons Learned” review.  What Lessons Learned are not A list…

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It’s time to delegate work. Accept that not everything in your business can be run, managed, and executed by a single person. Whether you hire employees, outsource everything to agencies, or do a bit of both: delegation is a requirement. But wait: delegation is not about creating a list of tasks and handing that list…

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You use your craft to start your own business; it lives; it grows. And at some point, you also want it to work without you. At some point you will want to exit. Whether looking to leave the day to day completely, or rather focus only on certain activities, at some point the business will…

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It makes me flinch a little every time: somebody powers up a computer, opens their calendar and suddenly its notification chaos. There are overlapping commitments, at least seven different colors for different event types, and event titles that say little or nothing… “meet with Pete”, … “Design”, … And yet: those are the people who…

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