Employee Engagement Starts with Clear Communication. (The Worksheet)

Do your employees understand your emails? What about your conversations? Do they always do exactly what you expect? Do they ever ask you questions that you have already answered? More than once?  Do your instructions sound too much like last week’s recipe example? What are you saying It’s not just your clients and prospects who…

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Feed The Soil, Not The Plant. (The Worksheet)

Having a great place to work makes people want to work there.  –> And when they want to work there, they show up happy.  —-> And when they show up happy, they do great work.  Make your business a great place to work.  And no: Friday pizzas and holiday parties won’t do it. Not on…

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How To Write Goals That Drive Employee Happiness. (The Worksheet)

Business goals are about success and growth. One thing you need to achieve business growth and success is happy employees. Because happy employees are productive employees, and happy employees are effective employees.  Happy employee goals Make sure your business goals, objectives, and aspirations include making your employees happy. It is part of your responsibility as…

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What you now know about… Everything 😀

Your business does not exist in isolation.  You now know some of the most common service providers you’ll work with in your business. Most importantly, you know that working with any service provider always comes down to one thing: That one thing.  Know one thing Your business service provider wants to know one thing: what…

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What you don’t know about… Employee Morale 😤

“How do I know what my employees are doing all day?” Step 1: good KPIs. Instead of tracking their desk time, track their results. But productivity isn’t the only consideration here.  Employee engagement and happiness can be reflected in how they spend their time at work. I spoke to Tess Gamble, founder of the concierge…

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What you still don’t know about… Contracts 🗂️

A few weeks ago we found that the scope of your work is the most important thing in your contracts. In a conversation following that post, a new question arose: once I’ve written one contract, I can copy and paste my scope into all the standard templates, right? Wrong.  “Contracts are not all the same,…

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