Posts Tagged ‘risk management’
What Technical Skills Should You Really Require in New Hires? Experience And Potential.
*Upon request, this month I will give you one worksheet and walk you through how to use it over the following weeks Hiring is not only about values and principles. There is also technical skill to consider. The question is: which technical abilities are essential from day one, and which can be developed on the…
Read MoreBalanced Hiring: How To Balance Culture And Competence. (The Worksheet)
*Upon request, this month I will give you one worksheet and walk you through how to use it over the following weeks When it comes to hiring, most people fall into one of three camps: Hiring approach These instincts aren’t wrong—but relying on just one can lead to trouble. Hiring balance The truth is you…
Read MoreWhat Do Clients Really Want? The Simple Secret to Client Satisfaction. (The Worksheet)
When you’re on the client side, what do you really want? A magical solution that fixes everything instantly? A dash of telepathy to make working with others effortless? A seamless experience that’s both fun and stress-free? And, of course, a little bonus wouldn’t go amiss—like a slice of free pizza. What do clients want? What…
Read MoreFuture-Proof Your Business: Why You Want Role-Based Job Descriptions. (The Worksheet)
Imagine your top performer suddenly leaves. Would your business survive? It’s a question every business owner should ask. The answer lies in creating a business where roles, not individuals, are paramount. Let’s explore how to build a business that’s bigger than any one person. The right people Having employees that you like, trust, and want…
Read MoreMistakes Are Not Failures: Why Solving Your Own Errors Matters. (The Worksheet)
Managing people is never more important than when managing mistakes. How do you react when an employee makes an error? Do you want them to feel bad and repent? Or do you want them to learn, grow, and do better next time? Who has responsibility Last week, we talked about taking responsibility for mistakes with…
Read MoreWorking In vs. On Your Business: How To Shift Your Leadership. (The Worksheet)
You must work on your business, not in it. Since you started your business, you’ve probably heard a version of this idea every month. But what does it mean, really? How do you know when you are working ON your business rather than in it? Work ON your business Working on your business means looking…
Read MoreThe SWOT Paradox: Turn Your Strategy Upside Down And Find Opportunities. (The Worksheet)
SWOT is probably familiar to anyone who works in business. A SWOT analysis is one of the most fundamental tools in business strategy. But what if we flipped it? What if we challenged the way we see our strengths and our threats? What might we learn about our business? SWOT Analysis explained A SWOT maps…
Read MoreWhat You Can Control: Three Steps to Effective Risk Planning. (The Worksheet)
Seen recently on a social media platform: “We don’t have a Plan B, to write a plan b would be to accept failure before we even begin.” If that sentence inspires you, please read on. Let me share why this is not a sound approach to business. Accepting failure Managing risk is not about accepting…
Read MoreManaging Customer Expectations: A Roadmap to Success. (The Worksheet)
You’re stuck in traffic, inching forward without any idea why. The wait feels endless and frustrating. What on earth is all this for? Then you see it: construction up ahead. Well, now it all makes sense. Now put this in a business context: you are the construction and your client is stuck in line. But…
Read MoreManaging Expectations: The Ultimate Ingredient For Business Confidence. (The Worksheet)
Managing expectations is one of my favorite phrases. It encapsulates the importance of being clear and explicit. But in business, people often overlook this crucial practice, leading to misunderstandings and unmet goals. Just ask Tanya Osensky, or Katie Sparks-Moore, or any attorney who has navigated the complexities of drafting or amending contracts. Don’t skip the…
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