Employee Engagement Starts with Clear Communication. (The Worksheet)

Do your employees understand your emails? What about your conversations? Do they always do exactly what you expect? Do they ever ask you questions that you have already answered? More than once?  Do your instructions sound too much like last week’s recipe example? What are you saying It’s not just your clients and prospects who…

Read More

Are you achieving all of your goals on time?

The next question is: does it matter? What’s most important to you when it comes to achieving your goals? Meeting a deadline Checking a “completed” box Creating new value in your business You probably know where I am going with this: goals aren’t about dates and times.  Goals add value to your business.  What has…

Read More

The single best business tool you can ever use

Adapt tools to your needs, not your needs to the tools.  When you turn to the tools, start with the best one. The one tool that will solve problems and get you started on every project. The tool from which any other tool can be built.  A list.  Why lists are the single best business…

Read More

How to stay busy without losing your mind

A client recently told me that his favorite thing about working with me was the accountability it gave him. We created a new management plan, rolled it out to his employees, and then structured his management meetings.  While he enjoyed all this work, the knowledge of upcoming meetings with me, and knowing that the work…

Read More

Why scaling is better than growth for your business

Growing your business means adding parts. More clients, more employees, more desks, more anything.  Scaling your business means that your revenue increases, but your resources stay about the same.  More clients, but without more of everything else.  Why scaling is better than growing If doubling your client numbers means doubling the resources you need to…

Read More

Learn from Lessons Learned

 It is said that the more you learn, the less you know.  What is really happening is that the more we learn, the more we realize we have to learn.  Which is why every major project, initiative, client, and more deserves to end with a “Lessons Learned” review.  What Lessons Learned are not A list…

Read More

Why Good Management is like Italian Food

Originally posted in an economics blog to which I occasionally contributed; the entertaining yet now defunct Bringing Sexy Back To Economics.  The whole point of Italian food is that it is simple. The ingredients should be easy to find, instructions loosely followed and the result a rich but straightforward flavour, which will vary slightly from…

Read More