Your team now works from home: how do you communicate? How are you organizing meetings? And are you having meetings when you should be sending memos? To run fewer meetings and get better results, join my workroom on Tuesday, the 28th April: Master Your Meetings. We will do the work together to build your meeting…

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ProWIN’s regular in-person luncheon for March 18th has been postponed. In its place, we have worked hard over the last 3 days to prepare a webinar open to members and non-members alike. Join Neelam Sharma, yours truly, and the ProWIN board for MAINTAINING PRODUCTIVITY THROUGH THE UNEXPECTED – BEST PRACTICES FOR WORKING REMOTELY. During this…

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Hosted by the Leadership & Management Division of the Special Libraries Association, I am delighted to be presenting a new webinar: Solution-Driven Services. Inspired by the move from “Library as a place” to “Library as a Service”, the webinar is applicable to operational teams who serve clients internally in their organization. We will review how…

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On October 18th, 3 – 6 PM, I will be a speaker and facilitator at the ProWin Success Bootcamp. Join us to hear me instruct on how to operate in your customer context. We will perform an exercise in the room that will give you a new view on what you sell and why. See…

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On October 12th I am co-hosting a one day conference at Cobb Galleria  Imagine your perfect day at work. You have the freedom to work when and how you choose, your business has a steady stream of clients coming in and you have a community of like-minded Atlanta business owners on hand to support you. …

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On October 23rd, the Georgia chapter of the Special Libraries Association had the pleasure of hosting Jill Wener, doctor and meditation coach, to talk to us about stress management. Most SLA members are people who work in offices, with colleagues, serving internal clients, managing multiple projects, … all factors that can add to stress in…

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On Tuesday of last week we held our joint ALLA/SLA Conference Recap event. These are the Atlanta Law Library Association, and the Special Libraries Association, for whose GA chapter I am president-elect. A quick word for those unfamiliar with these associations: members are information professionals with a wide array of job titles, who work in…

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And if there is only one take-away from this post – and the conference – let it be this: that it is, indeed, all about the customer. Even those things that are, seemingly, not about the customer, like internal operations, employee training, investor communication, etc. A business needs a viable market opportunity to be successful,…

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Running a business is a balancing act, first and foremost of working at your business versus working in your business. My job is to help my clients manage this balance effectively increasing productivity, growth, and focus. The Jim Moran Institute for Global Entrepreneurship has the same goal. They provide classes, training programs, speakers and, of…

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Thursday of two weeks ago I attended the SLA GA’s education and networking luncheon, with a talk entitled: Introduction to Linked Data for Librarians presented by Cliff Landis, Digital Initiatives Librarian at the Atlanta University Center Robert W. Woodruff Library. We were teased with the blurb: “Linked data is fundamentally changing how people will access information in…

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