Business Goals
Some surprises are bad đ„: why your clients want you to be predictable (3/6)
Itâs like that restaurant with great food and bad service. Providing great service isn’t enough. You have to offer it every time, and it has to be the same every time. If your clients never know what to expect when they call you, they will stop calling you. Have a plan Customer experience is part…
Read MoreFinancial insight: an essential to grow your business
Your numbers tell a story. Itâs a story about the past, and about right now, and about what could happen in the future. If your only in-depth look at your financial results is once a year when reporting taxes, it may be time to outsource financial reporting to an expert and so you can use…
Read More3 must-know essentials to grow your business
You want to grow your business. Why else would you be in business if not for some type of growth? After all, growth brings you more than just revenue. It is also about new opportunities, new clients, additional products or services, stronger bargaining power, better talent, and especially: increased value for a future exit. Growth,…
Read MoreOperations: part 1 of the 2 sides of business
Because I like numbers, or because I like lists, or maybe because it was lunchtime and I was hungry, I recently came across this 2020 article about the two sides of business. (The PB&J image showed up first). Mainly I like business to be simple. A two-sided object is pretty simple. What are operations I…
Read MoreSmall Business and Cash Flow Issues in 2023
I present part 3 of 3 key business skills: Finance, written by Corbin Cook, Virtual CFO & Exit Plan Advisor. Small businesses can often struggle with cash flow issues. Managing both the incoming and outgoing funds is an important task that must be done carefully in order for business owners to remain profitable. Cash flow…
Read More3 key business skills, part 1: Management
âIt is easy to be distracted by your customer-facing work, but the foundation of your success will be built on sound management practices.â This quote is the reason I keep returning to this article in Small Biz Viewpoints. The article highlights three key business skills that owners must nurture. We’ll take a look at each…
Read MoreYour business? Yes: youâre doing it right
The end of the calendar year approaches. It is typically a time of reminiscing and resolutions. And we wish we could recap our business performance and plans in a single, simple sentence. Well, hereâs one for you: youâre doing it right. However, it is that you are doing it. There is no formula. Sure, there…
Read MoreProductivity & Profit: why delegating is good for your business
Delegating. It sounds so simple. Youâre too busy, you ask somebody else to do some of the work you are doing, and now you are less busy and everything is getting done. But delegation is much more than that. Delegation is business management: it is an important part of business decision-making and is necessary for…
Read MoreWould you recommend working for you?
Even better: would you want to work for you? I want you to be very careful when you answer this question, and make sure you are thinking of your business as it really is, not as you want it to be. Your employees work in the reality that exists today, tomorrow, and every day. Not…
Read MoreHow does everybody spend their time?
“I want all my employees to be in the office to Build better camaraderie Brainstorm more Make sure I know what they are doing“ If you’re in point three, where your employees work doesn’t matter. You still donât know what they are doing. What are people doing? It’s unlikely that you spend all day standing…
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