As part of the Jinfo Research Focus “Benchmark information roles – Jinfo models of excellence”, I had the pleasure of co-presenting a Community session, alongside Catherine Dhanjal, Jinfo’s Head of Product. My write-up of the session is now live. [Subscription Required] Benchmarking through the professional services and legal lens Jinfo’s research highlights various methods of operations,…

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My work is about discovery. At university I studied classics, because by learning what came before I could learn what to do now. Analysis is even more intriguing with dead languages, as we were constantly challenged to consider different interpretations of the texts we were reading. And thus, to question everything, asking Why, How, and What…

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It is a pleasure to be once again quoted in the CEO Nation blog: Rescue a CEO. See the article 20 Entrepreneurs Explain How They Determine and Set Their Goals, and check out response number 16.

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I had the great pleasure of being interviewed for Donald Kelly’s The Sales Evangelist podcast. Donald is a sales trainer and podcaster, host of the weekly The Sales Evangelist. We met at the JMI Conference in August, where we were both presenters, and shared a fun conversation about virtual networking. Here is the episode in…

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Learn the Lessons

I am delighted to feature once again in the NCR Silver blog, courtesy of a writer Meg Hall. How to Make Better Business Decisions Seeing my online course: Effective Decision Making in Business, Meg and I had an exchange about how business owners and leaders can make their decisions impactful for the long term. Click…

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My latest article for Jinfo is now live [Subscription required]. Success in business is always about the value that you bring, whether that value is to your external clients, your internal users, your supervisors and directors, etc. In this article I discuss how Information Departments can define and prove value to their organizations. If you…

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Rescue a CEO is a blog operating under the CEO Blog Nation umbrella, and I am delighted to have been featured as one of their 25 Entrepreneurs Sharing Business Tips. See number 17 on the page.

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ManagementstudyGuide.com has a lesson on Decision Making: it is 21 chapters long. Guess who doesn’t have time to read 21 chapters about decision making? Business owners who are making a dozen decisions a day. Formal Problem Solving is a multi-step process that includes interviews, reports, meetings and project management, and it is completely unrealistic in…

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A company I was advising had big dreams for research & development. The management board however shared concerns about budget allocations and cannibalizing the well-functioning parts of the business. They didn’t want to risk under-funding their business for the sake of innovation.  A thorough resource audit allowed us to re-assign small profits from various business…

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To Business Plan or not to Business Plan. The eternal question. Do you spend a few months on analyzing, compiling, writing and presenting, to then place your multi-page document in a bottom drawer, never to be seen again? Or do you move forward in your business ad hoc, taking opportunities as they arise without a…

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