From Goals to Gratitude: Better Goals For Devoted Clients. (The Worksheet)

“The secret to setting up the correct goals is to always tie your goals to your customers,” writes Pooja Agnihotri in her insightful book, 17 Reasons Why Businesses Fail.  I agree. As regular readers will know: your business goals should address your 3 core pillars of Business Goals, Happy Employees, and Loyal Customers.  The question…

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Unlock Success: Set Goals for Extra Productivity. (The Worksheet)

What is your role as the owner of a small business? Your primary role is to create the conditions for success.  You don’t do all the work; instead, you empower your employees to be capable and motivated. When you set business goals, set goals for employee productivity and happiness.  Productivity goals What do you want…

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Strategy Simplified: What It Really Means for Your Business. (The Worksheet)

What is strategy, anyway? Many people equate strategy with having a plan or thinking deeply about an issue. However, strategy has a specific definition and plays a crucial role in driving success within your organization.  Let’s look at the most recent evolution of the definition. What strategy was In the past, strategy was often simplistically…

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Employee Engagement Starts with Clear Communication. (The Worksheet)

Do your employees understand your emails? What about your conversations? Do they always do exactly what you expect? Do they ever ask you questions that you have already answered? More than once?  Do your instructions sound too much like last week’s recipe example? What are you saying It’s not just your clients and prospects who…

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