Posts Tagged ‘change management’
What Happened and Why? A Simple Guide to After Action Reviews
Our focus this month is on lessons learned.The first step in learning a lesson is studying the material. Enter: After Action Reviews. After action reviews An after action review is like a “what just happened?” replay button. It allows you to review a project by reliving the victories and freeze-framing the oops moments. An AAR…
Read MoreWhy Small Businesses Must Embrace The Art Of Lessons Learned Analysis
It’s November! And that means… spending the whole month not believing it’s November. That, and starting to review your business year. It’s time to look at what happened in your business and what it means for next year. This important exercise is a Lessons Learned analysis. What is “Lessons Learned” The lesson learned concept is…
Read MoreGoals Don’t Work—People Do: The Challenge of Gaining Employee Buy-In
You’ve set the goals for the quarter. Now comes the real work. Because let’s be honest: businesses don’t hit targets, people do. Getting your team’s buy-in isn’t optional. It’s the secret to getting things done. Buy-In is more than a memo Getting buy-in isn’t just about announcing a new goal at the Monday meeting or…
Read MoreSticking with the Plan: Keep Your New Productivity Alive
Congratulations: your productivity plan is in place. You’re on track to hit your targets and see real business growth. But here’s the part many overlook: Now comes the maintenance phase — and it’s just as critical. Productivity stumbles The period after a change is the most vulnerable. You have gone through the extra attention and…
Read MoreMove From Productive Foundations to Productive Work
Last week, we explored how productivity starts well before the first task is ticked off your to-do list. It’s a management practice. Today, let’s turn our focus to the crucial steps to make every day genuinely productive. Steps to productivity The steps to productivity are: Goal Setting With Meaning Effective productivity hinges on clear, actionable…
Read MoreThe Mystery Of The Missing Productivity: A Hercule Poirot Adventure (The Worksheet)
I love a good mystery book as much as the next person. (Maybe even more) But that is because reading mysteries is my escape from the real world. Here in reality, I don’t want too much mystery. And especially not in business. Business is about clarity Running a business is all about clarity. It is…
Read MoreAdapt with Consistency: How To Change Your Business When Things Change. (The Worksheet)
Adapting. It’s a skill we use every day, often without even realizing it. When your GPS suggests a faster route mid-drive. When you’re cooking and discover you’re missing a key ingredient. You pause, you reflect, and you adapt to get where you want to go. In business, we do the same thing. Consistency is key…
Read MorePrecision Troubleshooting: Fixing What’s Broken Without Breaking What Works. (The Worksheet)
When things go wrong in business, there is more than one way to deal with them. And the way you handle mistakes in your business will affect the culture. The Children’s Hospital of Philadelphia has a naming policy for when somebody calls out a mistake. They don’t call them “near misses”. They call them “good…
Read MoreWhy Professional Problems Happen: A Client-Centric Problem-Solving Strategy. (The Worksheet)
There’s a story about a high school nurse giving crutches to every student. If they had a nosebleed, a cold, or a cut on their arm, she gave them all crutches. Maybe it was a symbolic gesture telling students to take care of themselves. But more likely it was a simple story about solving the…
Read MoreFrom Goals to Gratitude: Better Goals For Devoted Clients. (The Worksheet)
“The secret to setting up the correct goals is to always tie your goals to your customers,” writes Pooja Agnihotri in her insightful book, 17 Reasons Why Businesses Fail. I agree. As regular readers will know: your business goals should address your 3 core pillars of Business Goals, Happy Employees, and Loyal Customers. The question…
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