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We often believe we are a reflection of our values.  In reality, we are a reflection of our behaviors.  The challenge You hold values like integrity, respect, accountability, kindness, and creativity. But others—clients and employees—judge you by what they see: how you act, treat people, and collaborate. And their perception directly shapes how they engage…

Right about now you are probably thinking about what you have achieved in your business this year.  And what you can do to grow your business next year. A lot of it comes down to being practical. Practical gets things done Being practical means knowing what to do next.  And the single most important question…

Anything you have to do should be at least a little bit fun.  That’s especially true when you do it every day for most of the day. In other words: your job.  And the same goes for your employees.  It’s important for your employees to enjoy their work to have a successful business. Make it…

Nobody starts a business with complexity as their goal. Yet, over time, complexity always seems to creep in.  Why?  Because running a business means making barrels of decisions every single day—and decisions are complex. Decision making is hard As human beings, we make an estimated 36,000 decisions a day.  If that number feels impossible, just…

The most important question a business can ask itself is: What should we do next? In any workflow, not just end-of-year reviews and lessons learned analyses. From failure to focus There is a challenge to working on lessons learned.  That challenge is negativity.  When all you talk about is problems and mistakes, you end up…

Every year a business writes its own story—full of wins, surprises, and lessons.  The secret to a stronger sequel?  Knowing exactly what worked well and what to improve. Lessons Learned This is the time to capture the lessons that will set you up for a stronger new year.  Perform an after action review on the…