Strategic Business Process

Manage your business effectively

Research has shown:

Good Leadership requires

Clear Goals

Clear Responsibilities

Clear Process

With a strong and clear workflow you will be more productive, using fewer resources. Over the course of these sessions we will create strong goals, define the responsibilities and roles in your business, and write an outcome-focused business process that will allow you to grow, hire, and increase the value of your business.

Pricing

Half day: $1320 + $40 per person

3 Sessions: $2640 + $40 per person

Or $220 an hour

What my clients are saying..

Rebecca has been excellent. She has been able to help me move through a process that seemed overwhelming when considering on my own. I've actually seen myself achieve goals and make excellent progress in a systematic manner.

- Karen Armstrong, Keller Williams Realtor

I have better processes for my team, so that they can be service implementers and my sales process has been completely revolutionized. ... As long as I have a business, I anticipate Rebecca being a part of it.

- Heather Riggs, Atlanta Legal Marketing

My thoughts on Business Process

The Magic Meeting Makeover: How to Make Every Meeting Count. (The Worksheet)

The average employee spends 392 hours in meetings each year. But there is a problem. Only 33% of meetings actively make a new decision. And a meeting without a decision is a waste of time. Make sure your meetings are part of the 67% where decisions are made. Why meetings are hard There’s nothing wrong…

gratisography-flying-squirrel-free-stock-photo

Adapt with Consistency: How To Change Your Business When Things Change. (The Worksheet)

Adapting. It’s a skill we use every day, often without even realizing it. When your GPS suggests a faster route mid-drive. When you’re cooking and discover you’re missing a key ingredient. You pause, you reflect, and you adapt to get where you want to go. In business, we do the same thing. Consistency is key…

What Do Clients Really Want? The Simple Secret to Client Satisfaction. (The Worksheet)

When you’re on the client side, what do you really want? A magical solution that fixes everything instantly? A dash of telepathy to make working with others effortless? A seamless experience that’s both fun and stress-free? And, of course, a little bonus wouldn’t go amiss—like a slice of free pizza. What do clients want? What…

Future-Proof Your Business: Why You Want Role-Based Job Descriptions. (The Worksheet)

Imagine your top performer suddenly leaves. Would your business survive? It’s a question every business owner should ask. The answer lies in creating a business where roles, not individuals, are paramount. Let’s explore how to build a business that’s bigger than any one person. The right people Having employees that you like, trust, and want…

Precision Troubleshooting: Fixing What’s Broken Without Breaking What Works. (The Worksheet)

When things go wrong in business, there is more than one way to deal with them. And the way you handle mistakes in your business will affect the culture. The Children’s Hospital of Philadelphia has a naming policy for when somebody calls out a mistake. They don’t call them “near misses”. They call them “good…

Little cute child running away from a funny monster - Child fears and insecurities concept

Why Professional Problems Happen: A Client-Centric Problem-Solving Strategy. (The Worksheet)

There’s a story about a high school nurse giving crutches to every student. If they had a nosebleed, a cold, or a cut on their arm, she gave them all crutches. Maybe it was a symbolic gesture telling students to take care of themselves. But more likely it was a simple story about solving the…

Working In vs. On Your Business: How To Shift Your Leadership. (The Worksheet)

You must work on your business, not in it. Since you started your business, you’ve probably heard a version of this idea every month. But what does it mean, really? How do you know when you are working ON your business rather than in it? Work ON your business Working on your business means looking…

The Power of Clarity: Small Business Teams Want Clear Expectations. (The Worksheet)

Nearly 48% of workers reported leaving a job because it didn’t meet their expectations (from a survey by ThriveMap). This highlights a crucial aspect of employee management: the importance of clear communication about expected outcomes. The importance of managing expectations. Communication gap It is not because you lied to them about their jobs. It is…

Strategy Simplified: What It Really Means for Your Business. (The Worksheet)

What is strategy, anyway? Many people equate strategy with having a plan or thinking deeply about an issue. However, strategy has a specific definition and plays a crucial role in driving success within your organization. Let’s look at the most recent evolution of the definition. What strategy was In the past, strategy was often simplistically…

Consistency Drives Customer Satisfaction: Service And Loyalty (The Worksheet)

You’re at a concert, eagerly awaiting your favorite band to take the stage. You know every word to every song, yet you still feel a sense of excitement and anticipation. Why? Because even though the experience is familiar, it’s still incredibly satisfying to hear it again. The same is true in customer experience. What customers…

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