Would you recommend working for you?

Even better: would you want to work for you? I want you to be very careful when you answer this question, and make sure you are thinking of your business as it really is, not as you want it to be. Your employees work in the reality that exists today, tomorrow, and every day. Not…

Read More

How does everybody spend their time?

“I want all my employees to be in the office to Build better camaraderie Brainstorm more Make sure I know what they are doing“ If you’re in point three, where your employees work doesn’t matter. You still don’t know what they are doing.  What are people doing? It’s unlikely that you spend all day standing…

Read More

Why you should stop having performance reviews

The annual performance review.  Every employee’s favorite moment of their favorite day. They prepare for it, they celebrate it, they wait all year or all quarter for this fun, exciting, stimulating moment— Clearly: I am joking.  Nobody likes performance reviews, neither employees nor employers.  So let’s stop doing them.  Let’s have Stay Interviews instead.  What…

Read More

The most important line in your job descriptions

There’s one sentence in your job description that matters the most.  If you were only allowed to share one line from your job description, this would be the line to share.  It’s the line that tells people what to do. And it goes like this: “The purpose of this role is…” A job adds value…

Read More

Innovation happens when you think inside the box

Innovation happens when you are good at something you do… and then you do it a little bit better.  Innovation matters because it ensures that you are always doing things in the best possible way. “Innovation is about tweaking systems that are already faring well”, according to Business News Daily. It’s the little changes you…

Read More

You only need two things to meet your goals ✌️

Motivation and support.  When you have the motivation to do the thing, and the support to get it done, you have the perfect formula.  Motivation means willingness, but it is more than that. Motivation is also the excitement of doing the thing, it means looking forward to it and being a reliable party.  Support means…

Read More

Did your employees mess up? It’s probably your fault.

Photo by Alice Achterhof on Unsplash

Raise your hand if you ever had a roommate.  Keep your hand up if you ever tried to pour yourself a glass of milk only to discover there were only 8 drops left.  So you tell your roommate to please add milk to the shopping list when they finish it, and your roommate answers: “I…

Read More

An introduction to company culture

It’s not really a “thing”, it’s more of a concept. An abstract we can talk about but not physically build. Right? No that’s not right. Culture is when we put ping pong tables in the office and offer beer on tap and relaxation pods. Right? Is it when I let all my employees work from…

Read More

How to be specific and not too specific at the same time

Tell your employees exactly what is expected of them.  But don’t tell them what to do.  A client recently asked me how to balance these two instructions.  We were building role descriptions and she wanted to know how to be specific enough that people knew what to do but also open enough that she wasn’t…

Read More

The one question that will transform your performance reviews

You can throw company happy hours, host team dinners, buy pinball machines and eliminate job titles all you want.  But once you put an employee in a performance review, there is a strict hierarchy of who reports to whom.  And that hierarchy is what makes it challenging to get good feedback: the employee knows you…

Read More