The Glue Your Business Needs Every Day

What has to happen in your business?  When people think of business functions, they tend to list marketing, sales, finance, human resources, maybe production as well.  However you make your list, there is one fundamental business function that ties all the rest together; the glue that makes it work, if you will.  Management.  Collaborate more…

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Who are you hiring?

You have described the problem you are solving and used that to decide what role you need to hire.  Let’s now transition to “who” you have to hire.  And yes, I did say transition. It’s a journey, not a step.  Hiring for impact Answer one question before making further decisions: Which roles have the biggest…

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Humans vs. Machines: Who Wins?

In the eternal struggle between humans and machines, I have come to trust the opinion of chess champion Gary Kasparov. Not least because his opinion has changed over time and as he examined results.  His conclusion is: machines are better than humans at some things. Humans are better than machines at some things. And nobody…

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Write job roles, not job titles

What has to happen in your business? This is an easy one.  Sales, marketing, human resources, finance, and let’s add legal and customer service. To begin with, anyway.  Here’s the catch: imagine you hire a new marketing employee. And you tell this person to “do marketing”.  What are they doing all day? Is it what…

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Why and how to check in with your employees

The number one secret to having happy customers is having happy employees.  No matter what else you have in place, if your employees don’t like what they do, customers will notice, and they won’t like working with you.  When you are thinking about how to gather customer feedback, remember that employee feedback should be part…

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Do you know when a job is done?

A job isn’t done until it’s done.  But when is it done? In your business, how do you know that the right things are happening, at the right time, and with the right outcome? Too often, people answer these questions saying “when the task is complete”. That might answer the first question, but it does…

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Start New Habits Today

Goals, Success, and Growth don’t come about with plans alone: they require good habits. Habits — or behaviors — that produce the right results.  But habits, we all know, are hard to break. This means they are also hard to form: for every new habit we must break an old one.  Here are a few…

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ProWIN Webinar: Maintaining Productivity Through The Unexpected

ProWIN’s regular in-person luncheon for March 18th has been postponed. In its place, we have worked hard over the last 3 days to prepare a webinar open to members and non-members alike. Join Neelam Sharma, yours truly, and the ProWIN board for MAINTAINING PRODUCTIVITY THROUGH THE UNEXPECTED – BEST PRACTICES FOR WORKING REMOTELY. During this…

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What is a meeting

I would never write about what a thing is not, without clarifying what the thing is. Meetings are where information goes to grow.  Bringing two or more minds together is about producing a new idea that one mind on its own would not be able to create.  At the end of every meeting, each participant…

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What Delegation Is

It’s time to delegate work. Accept that not everything in your business can be run, managed, and executed by a single person. Whether you hire employees, outsource everything to agencies, or do a bit of both: delegation is a requirement. But wait: delegation is not about creating a list of tasks and handing that list…

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