To find success, define success

A few weeks ago we established that “failure” is not a moment in time, an ending, or an event.  But what about success? Success, it turns out, is also not final.  It isn’t like a movie we are watching, with a defined endpoint, when success has been achieved, the music begins, and we fade off…

Read More

The formula for happy employees

One of the top three challenges that new employees have is unmet expectations: the job is not what they expected it to be.  That means difficult conversations where they are telling you that they expected something different, and what are you going to do about it. Or even worse: they quit.  One simple fix will…

Read More

How To Be (and not be) Innovative in Business

Your clients like what you offer. And you want to keep it that way.  But then, suddenly, your competitor metaphorically drives by in a shiny new vehicle with apps and features you had never considered. And now you also want that metaphorical new car.  How not to be innovative So you start developing your product…

Read More

Where do you get your best ideas?

A global pandemic is a rare and unusual form of disruption.  Although the whole point is that we never see it coming. Disruption comes from unexpected places, and even hindsight is often short-sighted on learning its lessons. Let’s walk through three lessons from three highly disruptive episodes of recent business generations.  Disruption story one: Uber…

Read More

The Glue Your Business Needs Every Day

What has to happen in your business?  When people think of business functions, they tend to list marketing, sales, finance, human resources, maybe production as well.  However you make your list, there is one fundamental business function that ties all the rest together; the glue that makes it work, if you will.  Management.  Collaborate more…

Read More

The Formula to Balance Your Business

Opportunity & risk.  Gains & losses.  Promotion & Prevention.  These are all ways to describe the balance a business needs to succeed. You can’t avoid risk, and you – hopefully – have plenty of opportunities. Making these two things coexist is important, but one of the hardest things to do.  Business potential Back in 2017,…

Read More

How to plan to be spontaneous

“The last thing I want for my business is a plan or a process. I need my people to be spontaneous and adaptable”.  This is an actual quote from a business owner who is terrified of turning his employees into automatons.  His fear is valid: at what point is too much instruction removing any capability…

Read More

Goals Are Not Smart

Achieving work-life balance means knowing what makes us content, both in work and outside of it. Letting your employees bring their personal goals into the workplace will create a strong working culture, with a happy team.  The secret is having everybody use the same structure for managing their goals, so they can be aligned with…

Read More

What Delegation Is

It’s time to delegate work. Accept that not everything in your business can be run, managed, and executed by a single person. Whether you hire employees, outsource everything to agencies, or do a bit of both: delegation is a requirement. But wait: delegation is not about creating a list of tasks and handing that list…

Read More

Change Something Today

Last January I talked about new year’s habits as an option to new year’s resolutions: New year’s resolutions are list items we can start to forget by about mid-February. New year’s goals are targets we can miss and return to for the first six months of the year. New year’s habits, however, are a structured…

Read More