We all want to be effective, and we all want to be efficient. Too often, these two qualities do not play well together.  To be more efficient, businesses cut resources and steps. Then, struggling to achieve results (i.e. seeing their effectiveness decrease), they throw money or time at the quickest fix available.  It is the…

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After my recent series on internal business meetings, a reader asked me for advice on running a first, team-wide meeting.  This reader has a growing business and decided to start team-wide meetings from the new year, and his question is, quite simply: “Where do I start? How should I run my first and subsequent team…

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“His work is always good quality, and yet every project is a struggle”.  My client was ready to bring a contractor on as a full time employee, but knew that something was still missing. The employee’s work was always good quality and done to standard. And yet… everything seemed to take longer than it should,…

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Photo by Alice Achterhof on Unsplash

What are meetings? Meetings are about multiple people contributing to an idea, a question, or a decision.  Once you have determined your meeting topic and structure, you get everyone to the table… and then what? How do you make sure the conversation stays on topic, and that everybody is able to share new ideas? Enter:…

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Meetings: you can’t live with them, you can’t live without them, and you can barely live through most of them.  It saddens me that meetings have such a bad reputation these days, because they should be one of your most effective business tools. But meetings have been abused and overused for so long.  There has…

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When I write about your team and employees, I talk about them as one of your greatest assets, and I focus on how to set them up for success. But that is not always how it goes, and I recently had a question from a concerned client asking what to do when an employee just,…

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I was once talking to a friend who worked in a major investment bank and I mentioned that I had just had a lunch meeting with their Head of Change Management. She thought for a second, and then shook her head and said “we don’t have that position”. (To this day I don’t know why…

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It is the eternal dilemma of the manager or business owner: how to manage people with inspiration, leadership, and motivation, still maintaining a results-driven approach? Of course you want to nurture your team, let people develop their strengths, create a job they will enjoy, and more. But not to the detriment of meeting targets. How…

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There is plenty of talk about management versus leadership, often pitting the two in opposition to one another. Generally the contrast is based on a leader being focused on inspiration, and a manager being focused on activities. I agree with these assessments, but I also believe both are necessary in a well-run company. Leaders and…

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A client I worked with once told me a story from when she worked in the corporate world, early on in her career. It is a great example of a lack of process and all the problems that creates. The Story The protagonist of this story was in an administrative client facing position. She supported…

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