After my recent series on internal business meetings, a reader asked me for advice on running a first, team-wide meeting.  This reader has a growing business and decided to start team-wide meetings from the new year, and his question is, quite simply: “Where do I start? How should I run my first and subsequent team…

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“His work is always good quality, and yet every project is a struggle”.  My client was ready to bring a contractor on as a full time employee, but knew that something was still missing. The employee’s work was always good quality and done to standard. And yet… everything seemed to take longer than it should,…

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Photo by Alice Achterhof on Unsplash

What are meetings? Meetings are about multiple people contributing to an idea, a question, or a decision.  Once you have determined your meeting topic and structure, you get everyone to the table… and then what? How do you make sure the conversation stays on topic, and that everybody is able to share new ideas? Enter:…

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I would never write about what a thing is not, without clarifying what the thing is. Meetings are where information goes to grow.  Bringing two or more minds together is about producing a new idea that one mind on its own would not be able to create.  At the end of every meeting, each participant…

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Meetings: you can’t live with them, you can’t live without them, and you can barely live through most of them.  It saddens me that meetings have such a bad reputation these days, because they should be one of your most effective business tools. But meetings have been abused and overused for so long.  There has…

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A comment I have heard in at least four different conversations over the past couple of months: “I sell peace of mind”.  The four people who said this were: an attorney, a beauty salon owner, an auto mechanic, and a doggy day care owner.  But they all sell the same thing… or do they?  What…

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“Decision Making”, “Problem Solving”, “Innovation” … We all hear these words in our business every day. But what does it all mean? And how do they fit together? These are all about answering the question: “what should we do next”.  And the title to this post is no accident: when it comes to decisions in…

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When I write about your team and employees, I talk about them as one of your greatest assets, and I focus on how to set them up for success. But that is not always how it goes, and I recently had a question from a concerned client asking what to do when an employee just,…

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Every business runs into this: the need to increase capacity without increasing resources. Eventually, any successful business will get so busy with clients that it will not have enough time or people to accept new projects. What can we do? Simply turning the business away is not an option. We want to be continuously growing,…

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People have options. The content in this blog is about finding ways to always be the best option.  To be the best option, you must be targeting the right clients and then solving their particular problems.  I saw this happen recently with a CPA firm.  The problem They were serving anyone.  Everybody needs to file…

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