The following is a recording of an online conversation I had with Tanya Osensky about business continuity: what it is, why it matters, and how to do it. I shared this as part of my Events list, but I am receiving always more questions about this subject matter, so it is worth highlighting as its…

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Last week’s conversation with Mark Galvin on his How’s my ePresence podcast covered many different subjects, once of which was conflicting opinions in the workplace. It is not the first time that I have warned against the dark side of “hiring for culture“. When hiring, you want to make sure you are allowing for, and…

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Discounts and low prices are not the same things. We all know the problem with competing on price, and discounts mean the opposite: the price is higher than desired, so a discount will allow the client to make the purchase.  In which case, discounts are a safe negotiation tactic, right? Wrong.  Let’s take a closer…

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Goals, Success, and Growth don’t come about with plans alone: they require good habits. Habits — or behaviors — that produce the right results.  But habits, we all know, are hard to break. This means they are also hard to form: for every new habit we must break an old one.  Here are a few…

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“Will our current self-isolation change business forever?” The question everybody is asking. People want to know if things will ever “get back to normal” and what life will look like when it does. Will it be a new normal? In two particular ways, we can hope that it will. One: Risk is real  The next…

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Risk and opportunity must coexist in business every day. Focus only on risk, and your business will become stagnant. Ignore the risk for opportunity alone, and you will outpace your resources. Somewhere in between Kodak and Pets.com lies the successful business. Right now, COVID19 is doing its part to highlight the risks. Let’s also address…

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Each business will determine its own priorities, ingredients, and exact steps as it develops and grows. But within those variations, there remain four essential stages that a business leader must recognize and manage.  Much like in Italian cooking. There are many ways to make a tomato sauce, but you will have to use certain base…

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After my recent series on internal business meetings, a reader asked me for advice on running a first, team-wide meeting.  This reader has a growing business and decided to start team-wide meetings from the new year, and his question is, quite simply: “Where do I start? How should I run my first and subsequent team…

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Photo by Alice Achterhof on Unsplash

What are meetings? Meetings are about multiple people contributing to an idea, a question, or a decision.  Once you have determined your meeting topic and structure, you get everyone to the table… and then what? How do you make sure the conversation stays on topic, and that everybody is able to share new ideas? Enter:…

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I would never write about what a thing is not, without clarifying what the thing is. Meetings are where information goes to grow.  Bringing two or more minds together is about producing a new idea that one mind on its own would not be able to create.  At the end of every meeting, each participant…

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